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Author: Chuck Marzahn Created: 12/7/2007 4:50 PM
Chuck Marzahn is a nationally recognized RV industry expert. Most of Chuck's time is spent in the stores working with dealership managers to implement best practices. He has been involved in the planning of over 60 dealership facilities. Chuck has facilitated 20 group meetings for many years which gives him a unique perspective on all facets of the industry. He is primarily focused on dealership operations.

By Chuck Marzahn on 2/21/2008 12:03 PM

In a recent seminar on human resource management, a participant came to a new understanding of the importance of the HR role. She works at a dealership with 14 employees and virtually no turnover. Her attendance in the seminar was preceded by some kicking and dragging of feet. “Why do I need to know about HR?” was the question. ... Read More »

By Chuck Marzahn on 1/23/2008 1:21 PM

There may be ways that we steal time from the company that we don't even think notice. It's become an epidemic. See if this is true in your business... Walking through the airport... not an unusual thing for me. Hart's Field (Atlanta)... I see the cleaning crews with the big ol' dumpster on wheels rollin' (more like strollin') down the center of the concourse. Clearly, there's no urgency involved. But Hey! I tell myself it's a cleaner. They likely don't get much over minimum wage. Supervisor's off somewhere else. Why should I care? Read More »

By Chuck Marzahn on 12/13/2007 7:38 PM

We need to be on guard and prevent the news outlets from making bad news a self-fulfilling prophecy. Read More »

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